Terms and Conditions

Welcome to [SHAGHELA PLATFORM]! We provide services to homes, businesses, institutions, and individuals while ensuring a seamless and secure experience for all users. Please read these terms carefully, as using our website signifies your acceptance of all conditions outlined below.

1. Acceptance and Compliance with Terms

By using this website, you confirm that you accept and agree to comply with all listed terms. We reserve the right to modify these terms at any time without prior notice. Your continued use of the website after changes are made signifies your acceptance of the updated terms.

2. Provided Services

The website allows users to request services from providers, including maintenance, cleaning, renovation, interior design, technical support, and more. These services are delivered by professional companies and individuals, who are solely responsible for fulfilling their services according to agreed standards.

3. Registration and Account Creation

Some services require users to register and create an account. Users must provide accurate and complete information and maintain the confidentiality of their login credentials. The website is not responsible for unauthorized account usage.

4. Payments and Pricing

• Service fees are payable through the available payment methods.

• The website reserves the right to modify prices or introduce new fees at any time.

• All transactions are processed securely through authorized payment providers. The website is not responsible for external payment issues.

5. Order Cancellation and Refunds

• Users may cancel orders based on the specific service’s policy.

• Refunds may be requested under the applicable refund policy. If eligible, the website will process the refund accordingly.

6. Intellectual Property Rights

All content, including text, images, software, and logos, is the exclusive property of the website or its licensed service providers. Unauthorized use of any content is strictly prohibited.

7. Privacy and Data Protection

The website values user privacy and complies with relevant data protection laws. Personal information is collected and used only for service-related purposes.

8. Liability Limitations

The website is not responsible for any direct or indirect damages resulting from service usage. Service providers are solely responsible for fulfilling their obligations.

9. Amendments and Service Termination

The website reserves the right to modify these terms or discontinue services at any time. Users will be notified of changes, and continued use of the website implies acceptance of updates.